Terms of Service

Last Updated: January 16, 2025

1. Introduction

Welcome to Dera – marketing for Modern Dentists. By accessing or using our dental marketing services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

2. Services

2.1 Service Description

We provide digital marketing services for dental practices, including but not limited to:

  • Website design and development
  • Social media management
  • Content creation and blog writing
  • Email marketing
  • Google Ads management
  • Search Engine Optimization (SEO)
2.2 Service Delivery
  • We will deliver services according to the package and specifications agreed upon in your service contract
  • Timeline commitments are estimates and may vary based on complexity and client responsiveness
  • We reserve the right to modify, suspend, or discontinue any aspect of our services with notice

3. Client Responsibilities

3.1 Content and Materials
  • You must provide necessary content, images, and business information in a timely manner
  • You warrant that all provided materials are owned by you or properly licensed
  • You are responsible for the accuracy of all provided information
3.2 Timely Communication
  • You agree to respond to requests for approval or information within 3 business days
  • Delayed responses may impact project timelines and deliverables

4. Payment Terms

4.1 Fees and Billing
  • Setup fees are due before service initiation
  • Monthly service fees are billed in advance
  • Payment is due within 15 days of invoice date
  • Late payments may result in service suspension
4.2 Refunds
  • Setup fees are non-refundable once work has commenced
  • Monthly services are non-refundable for the current billing period
  • Disputed charges must be reported within 30 days

5. Term and Termination

5.1 Contract Duration
  • Services continue on a month-to-month basis unless otherwise specified
  • Annual commitments receive preferential pricing
5.2 Termination
  • Either party may terminate with 30 days written notice
  • We reserve the right to terminate immediately for breach of terms
  • Upon termination, all outstanding fees become immediately due

6. Intellectual Property

6.1 Ownership
  • You retain ownership of your original content and materials
  • We retain ownership of our proprietary tools, processes, and systems
  • Website design and custom materials transfer to you upon full payment
6.2 License
  • You grant us a license to use your materials for service delivery
  • We grant you a license to use our deliverables for your business purposes

7. Limitation of Liability

  • Our liability is limited to the amount paid for services in the previous 12 months
  • We are not liable for indirect, consequential, or special damages
  • We do not guarantee specific marketing results or rankings

8. Confidentiality

  • We will protect your confidential business information
  • You agree to protect our proprietary information and processes
  • Confidentiality obligations survive termination

9. Changes to Terms

We reserve the right to modify these terms with 30 days notice. Continued use of services constitutes acceptance of modified terms.

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