Privacy Policy

Last Updated: January 16, 2025

1. Introduction

1. Information We Collect

1.1 Client Information
  • Business contact information
  • Billing and payment details
  • Website and social media access credentials
  • Patient testimonials and reviews (with appropriate consent)
1.2 Website Visitors
  • Analytics data
  • Cookie information
  • Contact form submissions
  • Newsletter subscriptions

2. How We Use Information

2.1 Service Delivery
  • Providing marketing services
  • Website maintenance and updates
  • Campaign management and optimization
  • Performance reporting
2.2 Communication
  • Service updates and notifications
  • Marketing recommendations
  • Billing and administrative matters

3. Information Sharing

We do not sell your information. We share information only:

  • With service providers necessary for operations
  • When required by law
  • With your explicit consent

4. Data Security

4.1 Protection Measures
  • Industry-standard security protocols
  • Regular security audits
  • Employee confidentiality agreements
  • Secure data storage and transmission
4.2 Breach Notification

We will notify you of any security breach affecting your data within 72 hours of discovery.

5. Data Retention

  • Client data is retained for the duration of service plus 2 years
  • Analytics data is retained for 3 years
  • Financial records are retained as required by law

6. Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request deletion (where applicable)
  • Opt-out of marketing communications

7. Contact Information

For privacy concerns, contact: Dera – marketing for Modern Dentists

Email: info@dera.com.au

Phone: 0406767729

 

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